30-Day Money Back Guarantee
If you are dissatisfied with your product(s), you may return the item in its original, unused condition (including all original packaging and tags) within 30 days for a full refund, less shipping costs.
Please send returns to:
429/Number:Lab
5 Crosby Street #5F
New York, NY 10013
Our Refund Policy
(Please see International Orders for information about international returns.)
Please allow up to 14 business days from the date the return is received at our warehouse to process your return credit. We recommend that you keep the return tracking number for your records.
Exchanges
If you are dissatisfied with an item, please return the item. Then place a new order online for an alternative product. If you require assistance from our customer service, please call us at 917.604.3198 or email us at sales@number-lab.com.
International Returns
For specific international returns email us at sales@number-lab.com
Returning A Gift?
If you received a gift and want to return it, please complete the Gift Recipient section on the return form that's included in every order. We can either refund the credit card used to purchase the gift or refund your 429/Number:Lab account. If you do not already have a 429/Number:Lab account, please create one by clicking on My Account on the top of any of our web pages. Note: if you do not specify a refund method, we will automatically refund the credit card used by the purchaser.
